in partnership with
Included with your Buell Connect membership · three months free, no obligation to carry on

Three months of guest messaging, run entirely by us.

Your Buell Connect membership covers three months of Biteluxe. We write the messages, run the technology and keep improving it while it is live, so your front desk gets time back, your guests get answered properly, and the extras your property already sells start getting booked before anyone arrives.

Start planning your pilot Two minutes, and you see your price before we ask for your details.
Staff time savings Richer guest experience Increased ancillary revenue
Built to fit, not clash Buell

Buell Connect is a curated ecosystem of top tier partners, chosen to work alongside one another. If you already run other Buell services, what you build with us lines up with the rest of your strategy instead of cutting across it.

What changes

Three things change when we run your guest messaging.

01

Your front desk stops fielding it

Upgrades, tables, late check-out, parking: it lands in one inbox and most of it is answered before anyone at the desk sees it. Your team replies only when a guest needs a person.

02

Guests get a proper answer, whenever they ask

A question at midnight gets the same answer it would get at midday. Nobody waits for the morning shift.

03

The extras get booked before arrival

We ask every guest why they are coming, then offer what fits: champagne for a birthday, a table before the restaurant fills, a better room the day before if one is free. Nothing is sent because it is a Tuesday: it is sent because it fits that guest's stay.

01

Your property

The room count sets your price after the pilot. Everything else helps us come to the call already knowing your setup.

02

Your opportunities

Which parts of the business are you most focused on growing?

And what matters most to you?

Anything in your guest journey you would most like to improve? Optional, and it gives the call a starting point.

03

Who we'll be meeting

Your team does not run this. We do.

Front desk gets a simple inbox. Nothing to learn, nothing to configure, nothing that breaks when staff change. Writing, setup and sending are on us.

Freefor 3 months
then £399 a month
Before you ask

The questions we get asked most.

Is my property too small?

No. We run this for estates with as few as ten pods. A small team has less slack to absorb guest messaging, so handing it over is worth proportionally more, not less.

Does my team have to learn a system?

No. They get a read and reply inbox and nothing else. Everything that gets built, written or sent is on us, including every change after go-live.

Will it work with our PMS?

Almost certainly. We already run on Opera, Guestline, Cloudbeds and others, and we will confirm exactly what your setup needs on the call.

We run more than one property. How does that price?

Differently, and it depends on the group. We will size it with you on the call rather than guess at it here.

What happens on the call?

One hour. We confirm your commercial goals, map the guest journey you want, check what your systems need, and agree a start date together.

What happens at the end of the three months?

We review the results together. If you want to carry on, the monthly price applies. If you do not, give us 10 days' notice before the pilot ends and it finishes with nothing to pay.

Step two of two

That is your property on file. Now pick a time.

One hour, with your GM and someone from the front desk team, because they each see a different half of the guest journey. There is nothing to prepare. We use the hour to understand your key commercial goals, map the guest journey you want, and agree a start date together.

Included with your Buell membershipThree months free
Your price after the pilot
£399 a month

That buys back front desk hours and picks up pre-arrival revenue you are not capturing today.

Remember

  • £0 for three months. Covered by your Buell membership.
  • Booking this call is not signing up. You agree a start date on the call, and the three weeks of setup after it are ours, not yours.
  • Your three months start when your first guest message goes out.
  • 10 days' notice to stop before the pilot ends, and nothing converts.