in partnership with
Included with your Buell Connect membership · three months free, no contract

Three months of guest messaging, run entirely by us.

The average pre-arrival email gets around 3% engagement. Across our hotels, guest messages get between 33% and 79%. Your Buell membership covers the first three months, so you can see what that does for your property before you pay anything.

20,000+ guest conversations analysed 4 and 5 star independent UK hotels 2.3× ancillary revenue from optimised messaging
It fits what you already run

Buell Connect is a curated ecosystem of top tier partners, chosen to work alongside one another. Because you already run other Buell services, what you build with us lines up with the rest of your strategy instead of cutting across it.

Ten rooms is not too small

Some of the properties we run this for have ten pods. A smaller team has less slack to absorb guest messaging, so handing it over is worth proportionally more, not less.

01

Your property

The room count sets your price. Everything else helps us come to the call already knowing your setup.

02

Your opportunities

Pick the opportunities you'd want guests offered before they arrive.

And what matters most to you?

03

Who we'll be meeting

Your team does not run this. We do.

Front desk gets a simple inbox. Nothing to learn, nothing to configure, nothing that breaks when staff change. Writing, setup and sending are on us.

£399
a month after the pilot
Step two of two

That is your property on file. Now pick a time.

One hour, with your GM and someone from the front desk team, because they each see a different half of the guest journey. There is nothing to prepare. We use the hour to understand your key commercial goals and what you want your ideal guest journey to look like.

Included with your Buell membershipThree months free
Your price after the pilot
£399 a month

That buys back front desk hours and picks up pre-arrival revenue you are not capturing today.

Remember

  • £0 for three months. Covered by your Buell membership.
  • Booking this call is not signing up. The pilot starts on a date we agree together on the call.
  • 10 days' notice to stop before the pilot ends, and nothing converts.